Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (309) 691-4100 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

If you are not completely satisfied with your new mattress, you may select a different model up to 60 days from purchase!

1. We ask that you sleep on your new bed for 30 days, as it takes time for the body to adjust to proper support.

2. Sets $499 and up qualify for Sherman's Comfort Guarantee.

3. Any model may be selected to replace your original selection. You may upgrade and pay the difference plus tax, though we cannot refund any amount if the new bed is of lesser value.

4. Our standard $49.99 mattress delivery fee must be paid prior to the exchange.

5. If the boxspring and replacement mattress are compatible, only the mattress will be exchanged.

6. Please work with the same salesperson you made your original selection with.

7. We encourage the use of mattress pads, as any visible mark or stain on the mattress makes it ineligible for exchange.

8. One exchange only per purchase.

9. Excludes custom order sizes. Guarantee applies to Twin, Full, Queen and King sizes.