Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (309) 691-4100 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

10 Point Respect-elivery Service

Sherman's believes in providing the best delivery service in Central Illinois. Our Respect-elivery drivers are trained to follow a 10 Point Checklist on each and every Respect-elivery, no matter how big or small. Our managers regularly follow up with our customers to ensure each step was followed. Sherman's promises to respect you, to respect your new purchase, and to respect your home.

 

Areas We Serve

We deliver seven days a week in the Peoria, Bloomington/Normal and LaSalle/Peru areas. If we have your product in stock, we can often deliver it the next day (please inquire about delivery availability for any specific day). Several days each week we offer evening deliveries (3pm-11pm) if that is more convenient.

Line 1
Inner Ring (Next Day Delivery Zone)
Outer Ring (Delivery Zone Boundary)
Tuesday & Saturday
Thursday & Sunday
Monday & Sunday
Friday & Saturday
Wednesday & Saturday

Delivery Policy

We deliver seven days a week in the Peoria, Bloomington/Normal and LaSalle/Peru areas. If we have your product in stock, we can deliver it the next day. Several days each week we offer evening deliveries (3pm-11pm) if that's more convenient. If your item needs ordered, delivery times vary. The fastest are GE appliances and mattresses; if ordered by Sunday GE can be delivered Wednesday evening or Thursday, and mattresses by the weekend (as long as the manufacturer has them in stock). England custom furniture ordered by Sunday can be delivered in less than three weeks. Check with us for other special order times, as they can vary by manufacturer and product. On the day of your delivery, you'll receive a call with a two-hour time window so you'll know when to expect us. That call will be in the morning for a daytime delivery, or mid-afternoon if you're receiving an evening delivery.

Delivery Area & Fees

Damage Policy

Sherman's Customer Service department is available 7 days a week: 8am-8pm Monday- Saturday, and 10am- 5pm Sunday. We try to answer every call live, but if we're assisting other customers you may reach our voicemail. If that occurs we'll return your call as quickly as possible, no later than the next business day. If you'd prefer you can email us at customerservice@shermansinc.com - (309) 643-6003

Return Policy

Factory sealed stock items may be returned within 14 days of purchase. Certified models are eligible for exchange within 30 days of purchase. See Certified policy for full details.

A 20% deposit is required on all sales.
The deposit is non-refundable for items we don't stock, and returns are not allowed on these items.
All sales must be paid in full before delivery can be scheduled. Sorry, no COD's.

Service

Please give us a call if you need to arrange for service, (309) 643-6003. We can help you determine the warranty status of your product and resolve your issues as quickly as possible.

Delivery Service Fees

(see store for complete details)

Appliance Delivery:

Standard Delivery: Hookup (NO GAS) and 1-for-1 Haul Away $79.99
Gas Appliance Delivery: Hookup and 1-for-1 Haul Away $129.99
Additional Haul-Away $25.00

Additional Delivery Services:

Move 2nd Appliance to New Location in Home $45.00
Tight Dryer Vent Kit $29.99
Additional Haul-Away $25.00
Refrigerator Door Reversal n/c
LP Convert Dryer $100.00
LP Convert Range $100.00
Reverse Dryer Door n/c
Side Vent Dryer $100.00

Television Delivery:

Basic 2 -Source Hookup (no Audio), includes Smart TV setup and 1-for-1 Haul Away $99.99
Drop-off in Box, no Haul Away$24.99
Drop-off in Box with Haul Away$49.99
TV & Soundbar Installation - All of the above plus connection and remote programming of a soundbar or other 2.1 audio system: $149.99

Furniture Delivery:

Single Item Complete Delivery, no Haul-Away$99.99
Multiple Item Complete Delivery, 2 pieces or more. No Haul-Away$149.99
Furniture Drop-off in Garage: In box, no assembly, no haul-away$49.99
Mattress Delivery: 1-for-1 Haul Away $49.99
Mattresses $599 and up FREE

Appliance Installation Services (see store for complete details):

Dishwasher Replacement $149.99
Over-the-Range Microwave Replacement $129.99
Cooktop Replacement, Non-vented $149.99
Cooktop Replacement, Downdraft $199.99
Built-In Refrigerator (no removal needed) $249.99
Built-In Refrigerator Replacement $499.99
Professional Range $199.99
Professional Range Hood (existing venting)$299.99
Double Wall Oven Replacement $249.99
Single Wall Oven Replacement $199.99
Standard Range Hood on Wall (ventless or existing venting)$119.99
PRO Range Hood on Wall $299.99
Island Hood $299.99
Custom Range Hood $299.99
Built-in Microwave & Trim $139.99
Trash Compactor $129.99
Undercounter Icemaker $149.99
Custom Wood Panel Installation $100.00 each

Electronics Installation Services (see store for complete details):

Wall Mounting TV (bracket additional)
LV1- Flat Panel Replacement (no additional cabling provided) $149.99
LV2- Same as LV1 above, but includes 2 HDMI cables $249.99
LV3- Power & up to two source cables concealed, 2 HDMI’s included. Sources must be directly below TV $349.99
LV4- Same as LV3 above, but sources can be up to 25 ft away $549.99

Audio Systems
No Wire- System Setup, no wire supplied, exposed wire $199.99
LV1- Same as above, speaker wire & all audio interconnects provided $249.99
LV2- Rear speaker wires concealed, all speaker wire & audio interconnects are included $399.99
LV3- All speaker wires & subwoofer cable concealed, all speaker wire & audio interconnects are included $599.99

Sherman's Delivery Service

Experienced Sherman's Employees
7-Day a Week Service
In-Stock product delivered next day
98%+ Perfect
Your comments matter (form goes directly to Paul Sherman)
Includes Appliance Gas & Water Connection

Competitive Delivery Service

Often Sub-Contracted
5-6 Days a Week
Usually 3-7 Days
Rarely Measured
Concerns not always taken seriously
Additional Charge

Pre-Delivery Checklist

There are a number of important things you can check to ensure a complete delivery:

All Products

Carefully measure the space where the product will go, as well as doorways, stairways and halls along the way, to ensure the product you're selecting will fit.

Gas Appliances

We'll disconnect and reconnect to black gas pipes with a dedicated shutoff valve accessible in the appliance installation space. We are forbidden to connect to copper (it's dangerous and should be replaced), and must use new gas flex connectors.

Make sure you know if you have Natural or LP gas. Natural is the most common, so LP appliances must be special ordered or converted.

Refrigerators

If your refrigerator has an icemaker or water dispenser, you'll need a water line with a dedicated shutoff valve to the refrigerator installation space. The water line must be made of copper or PEX tubing. Common clear plastic lines are no longer considered acceptable by manufacturers.

For top or bottom freezer units with a single refrigerator door, know which side you'd like the hinges on; we can order or reverse to accommodate your preference.

Dryers

Dryer venting must be rigid (not flex). Flex venting poses a fire hazard from lint accumulation. We'll provide rigid venting from the dryer to your home's internal venting, provided it is rigid duct.

220V Electric Ranges & Dryers

You'll need to know whether you have a 4-prong or 3-prong outlet (3 is generally found in homes over ten years old) so we can install the proper cord.

If your unit is hard wired, you'll need to have it disconnected and an outlet installed before we can delivery your new range or dryer.

Professional Appliances

For appliance brands such as Monogram, Sub-Zero, Miele, Thermador and Wolf, there are dozens of details that must be verified before we order or deliver your appliances. Your salesperson will review an extensive checklist prior to ordering to ensure all the bases are covered.