Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at (309) 691-4100 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Sherman's is a family owned and operated retailer of appliances, electronics, furniture and mattresses with three Central Illinois stores. We focus on three things: Having the most expert, caring employees; measuring our productivity to keep costs in line, and selling at chain store prices. It's a combination you won't often find.

We started in 1976, when Jack and Sharon Sherman opened a one-room store in Peoria, IL with an eclectic mix of products including Litton Microwave ovens. From the start, Jack and Sharon's motto was "Deal Direct With The Owners And Save." They quickly expanded into full line appliances and electronics, adding stores in Bloomington/Normal and LaSalle/Peru in the early 80's. Furniture and bedding were later added to the offerings as the business continued to grow in the 80's and 90's.

Today the business is headed by Paul Sherman and a team of experienced managers. The company has been expanding quickly in the past few years, with a new distribution center in Peoria Heights and a planned Peoria expansion that will result in more than double our current showroom space. Our family continues to grow with more than 160 employees, but we still strive to provide pain-free local service with the best price you can find.

Paul Sherman in front of a Sherman's location

Delivery Policy

We deliver seven days a week in the Peoria, Bloomington/Normal and LaSalle/Peru areas. If we have your product in stock, we can deliver it the next day. Several days each week we offer evening deliveries (3pm-11pm) if that's more convenient. If your item needs ordered, delivery times vary. The fastest are GE appliances and mattresses; if ordered by Sunday GE can be delivered Wednesday evening or Thursday, and mattresses by the weekend (as long as the manufacturer has them in stock). England custom furniture ordered by Sunday can be delivered in less than three weeks. Check with us for other special order times, as they can vary by manufacturer and product. On the day of your delivery, you'll receive a call with a two-hour time window so you'll know when to expect us. That call will be in the morning for a daytime delivery, or mid-afternoon if you're receiving an evening delivery.

Delivery Area & Fees

Click here to visit our Delivery Page.

Damage Policy

Sherman's Customer Service department is available 7 days a week: 8am-8pm Monday- Saturday, and 10am- 5pm Sunday. We try to answer every call live, but if we're assisting other customers you may reach our voicemail. If that occurs we'll return your call as quickly as possible, no later than the next business day. If you'd prefer you can email us at customerservice@shermansinc.com - 309-643-6003

Return Policy

If you don't like your Sherman's Certified purchase you have 30 days to send it back and pick something you do like (same type of item). You'll pay our standard delivery or installation fee for the exchange, and can select anything of the same or higher value (no refunds if you downgrade). You can exchange once.

A 20% deposit is required on all sales.
The deposit is non-refundable for items we don't stock, and returns are not allowed on these items.
All sales must be paid in full before delivery can be scheduled. Sorry, no COD's.
Factory sealed stock items may be returned within 14 days of purchase.

Service

Please give us a call if you need to arrange for service, 309-643-6003. We can help you determine the warranty status of your product and resolve your issues as quickly as possible.