About Us
Sherman’s is a family owned and operated retailer of appliances, electronics, furniture and mattresses with three Central Illinois stores. We focus on three things: Having the most expert, caring employees; measuring our productivity to keep costs in line, and selling at chain store prices. It’s a combination you won’t often find.
We started in 1976, when Jack and Sharon Sherman opened a one-room store in Peoria, IL with an eclectic mix of products including Litton Microwave ovens. From the start, Jack and Sharon’s motto was “Deal Direct With The Owners And Save.” They quickly expanded into full line appliances and electronics, adding stores in Bloomington/Normal and LaSalle/Peru in the early 80’s. Furniture and bedding were later added to the offerings as the business continued to grow in the 80’s and 90’s.
Today the business is headed by Paul Sherman and a team of experienced managers. The company has been expanding quickly in the past few years, with a new store in Peru and a new Distribution Center in Peoria. Both nationally recognized for design and efficiency, Sherman’s continues to set the standard by combining big-chain pricing with old fashioned family service.
Delivery Policy
We deliver seven days a week in the Peoria, Bloomington/Normal and LaSalle/Peru areas. If we have
your product in stock, we can often deliver it the next day (please inquire about delivery availability
for any specific day). Several days each week we offer evening deliveries (3pm-11pm) if that’s more
convenient.
If your item needs ordered, delivery times vary. The fastest are GE appliances and mattresses; if ordered
by Sunday GE can be delivered Wednesday evening or Thursday, and mattresses by the weekend (as
long as the manufacturer has them in stock). England custom furniture ordered by Sunday can be
delivered in less than three weeks. Check with us for other special order times, as they can vary by
manufacturer and product.
On the day of your delivery, you’ll receive a call with a two-hour time window so you’ll know when to
expect us. That call will be in the morning for a daytime delivery, or mid-afternoon if you’re receiving an
evening delivery.
Delivery Area & Fees
Click here to visit our Delivery Page
Damage Policy
Sherman’s Customer Service department is available during our regular store hours: 10-8 Monday-
Saturday, and 11- 5 Sunday. We try to answer every call live, but if we’re assisting other customers you
may reach our voicemail. If that occurs we’ll return your call as quickly as possible, no later than the next
business day. If you’d prefer you can email us at customerservice@shermansinc.com. - (800) 397-4108 x7
Return Policy
If you don't like your in-stock purchase you have 30 days to send it back and pick something you do like
(same type of item). You'll pay our standard delivery or installation fee for the exchange, and can select
anything of the same or higher value (no refunds if you downgrade). You can exchange once.
- A 20% deposit is required on all sales.
- The deposit is non-refundable for items we don’t stock, and returns are not allowed on these items.
- All sales must be paid in full before delivery can be scheduled. Sorry, no COD’s.
- Factory sealed stock items may be returned within 14 days of purchase.
Service
Please give us a call if you need to arrange for service on your appliance, 309-691-4100 x7. We can help
you determine the warranty status of your appliance and resolve your issues as quickly as possible.
Here is direct contact info for our service partners and manufacturers: http://shermansinc.com/current/customerService.aspx